In November 2023, the UK Government will be implementing a law which makes it illegal to be in possession of products containing nitrous oxide, with the intent of misuse.

CreamSupply wants to make it clear to all that we only sell products to customers aged 18 and over, who intend to use items purchased from us ONLY for their intended use; for the preparation of food and beverages.  All content on this page must be agreed to, in order to proceed and make payment.

Thank you for your patience and understanding.

elcome to CreamSupply. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs CreamSupply’s relationship with you in relation to this website.

The term “CreamSupply” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of this Terms and Conditions page, or of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this Terms and Conditions page, or on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the UK.

Data Protection

CreamSupply is strongly committed to preserving the privacy of its customers, and is now compliant with the EU’s General Data Protection Regulation. This Data Protection and Security Policy lets you know about our policy for the collection and use of information about you and your transactions with us.

Summary

We don’t share any information relating to you, with other companies without your prior permission.

When you place an order at creamsupply.co.uk your email address is automatically opted-in to our mailing list. We understand that you may receive many messages from various sources, so we only contact you periodically with info regarding offers or important changes about CreamSupply that you should probably know about. However, if you do not wish to receive emails from us, please notify us at admin@creamsupply.co.uk 

If you register to our website, we will ask you to provide us with certain up to date data about yourself which we will handle in accordance with the UK’s Data Protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data.

When you order for items on line, our order form asks you to give us information specific to that order, including your billing address, shipping address, and email address. The information that you provide is used to process and send your orders. We also use the information to contact you if there is a problem with your order. We do not make our customer list available to other companies.

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Cookies can make the web more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. They contain no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, given that we may sometimes use cookies you may not be able to take full advantage of our website if you do disable them. For more information about data protection, please visit the Information Commissioner’s Office (ICO). 

Misuse & Safety

1. Cream chargers contain a gas called Nitrous Oxide that can be abused in the same way that glue or solvents are. Inhalation of Nitrous Oxide carries a risk of serious health consequences. The risks of such misuse include narcosis, asphyxiation and potentially, death. In order to combat this we require that all customers purchasing our products confirm they are aware of the issues and will make every effort to prevent our products from being misused. Also, we issue this warning if we suspect that you intend to misuse our products we will refuse to sell any equipment to you. We will refuse to do business with you in the future and your account (name, addresses etc) will be blocked.

2.We have a policy of not selling Goods to any person whom we believe may be under 18 years of age or whom we believe may misuse the Goods.

3. You confirm that you are the named purchaser and at least 18 years of age, and understand that you will be committing an offence if you provide false information to us.

4. You confirm that you do not propose to misuse the Goods or to supply the Goods to anyone you believe (i) may be under 18 years of age, or (ii) may misuse the Goods.

5. We reserve the right to refuse to sell our Goods to any person who we suspect may misuse them.

6. We reserve the right to refuse to sell or to limit the number of Goods sold to any person.

7. Except in respect of death or personal injury caused by our negligence we will not be liable under this contract for any loss or damage caused by us or our agents in circumstances where: i) there is no breach of a legal duty of care owed to you by us or by any of our employees or agents; ii) such loss or damage is not a reasonably foreseeable result of any such breach; iii) any increase in loss or damage resulting from breach by you of any term of this contract. In the event that you are using the supply address in part for commercial purposes then no liability for loss of profits or other economic loss arising out of a breach of this agreement can be accepted.

8. Without prejudice to the generality of clause 7 or any defences which may be available to us, insofar as you disregard the risks associated with inhalation of Nitrous Oxide, the warnings and instructions.

9. Our cream chargers must only be used for the preparation of food.

10. Keep out of reach of children.

11. If you are a parent, guardian, teacher etc and suspect that a child in your care is misusing our products please contact us.

12. Product Safety Before using our whipped cream making equipment you must first read the manufacturers instructions. This will show you how to safely charge your cream using the cream whipping chargers.

13. No more than 1 charger should be released in a 1/4L and no more than 2 chargers for a 1 Litre Whipper. An explosion could occur from excessive pressure if you use more than stated.

14. These chargers contain liquid Nitrous Oxide under great pressure.

Any attempt to pierce the sealing cap of these chargers without the correct equipment could result in EXPLOSION INJURY & SERIOUS FREEZE BURNS.

15. EXPLOSION DANGER – Do Not Incinerate or Expose chargers To The Sun or Any Heat Source. Temperature Must Not Exceed 50C.

16. Do not dispose of full chargers. They may cause someone else an injury!

17. DO NOT FLY with cream chargers!

 For more infor aboutnitrous oxide and its use/misuse, please check out drugwise’s page regarding this subject.

Pressurised gas cartridges must not go on an airplane at all. No excuses, you may be prosecuted.

We hope you’ve found this Terms and Conditions page useful and informative. Please use our products responsibly. Your satisfaction and enjoyment in creating delicious dishes is what we’re about – let’s make tasty greatness happen.